Can I reach XM support 24/7, and where are their offices?
💡 Answer
Here's the company background for XM:
Headquarters: Cyprus
Founded: 2009
Customer Support: 24/5 Live Chat, Email, Phone
Contact details, office locations, and live chat support are on XM official website.
More FAQs about XM
- Which countries are banned from opening an account at XM?
- What should I know before opening an account at XM?
- What makes XM stand out from other forex brokers?
- How does XM support trader education and market research?
- How trustworthy is XM based on Trustpilot reviews?
- How do I fund my XM trading account?
- Can beginners use copy trading at XM to follow experienced traders?
- Does XM allow high-frequency trading and automated strategies?
- What is the minimum lot size at XM, and what instruments are offered?
- What account should I choose at XM as a beginner?
- Is there a web-based platform at XM, or do I need to download software?
- Does XM have a minimum deposit, and what account currencies are available?
- Can I get 1:500 leverage at XM, and what are the conditions?
- How are trading costs structured at XM across different account types?
- How trustworthy is XM from a regulatory standpoint, and what fund protections exist?
Guides Where XM Is Featured
- Best Copy Trading Forex Brokers in 2026
- Best DFSA-Regulated Forex Brokers in 2026
- Best Forex Brokers Accepting Google Pay in 2026
- Best Forex Brokers for Algeria in 2026
- Best Forex Brokers for Currency Trading in 2026
- Best Forex Brokers for Expert Advisors (EA Trading) in 2026
These guides include XM alongside other forex brokers, grouped by trading features, platforms, availability, and trader requirements.
XM vs FP Markets vs FXTM - Forex Broker Comparison (April 2026)
Side-by-side comparison of XM vs FP Markets vs FXTM. Quickly scan spreads, leverage, regulations, platforms, instruments, fees, trading conditions, payment options and account types to narrow down your forex broker shortlist. Data updated April 2026.
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XM
Global Multi-Asset Broker — Big and Fair
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FP Markets
Australian ECN Forex & CFD Broker
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FXTM
Global Forex & CFD Broker with Ultra-High Leverage
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|---|---|---|---|
| Overview | |||
| Trustpilot Rating | 0 | 4.8 | 2.4 |
| Trustpilot Reviews | 0 | 10,089 | 1,073 |
| Headquarters | Cyprus | Australia | Mauritius |
| Founded | 2009 | 2005 | 2011 |
| Best For | Beginners Education Low Deposit Copy Trading Day Trading Swing Trading News Trading Hedging Zero Spread No Commission Professional | Low Spreads ECN Trading Scalping Algo Trading Copy Trading Day Trading Swing Trading News Trading Hedging Zero Spread No Commission Professional | High Leverage Low Spreads Beginners Education Copy Trading Swing Trading News Trading Hedging Zero Spread No Commission Professional |
| Trust & Safety | |||
| Regulation | CySEC (Cyprus) ASIC (Australia) DFSA (Dubai) FSCA (South Africa) FSC (Belize) | ASIC (Australia) CySEC (Cyprus) FSCA (South Africa) FSA (Seychelles) CMA (Kenya) | FCA (UK) FSC (Mauritius) FSCA (South Africa) CMA (Kenya) SCA (UAE) |
| Fund Segregation | ✅ Yes | ✅ Yes | ✅ Yes |
| Negative Balance Protection | ✅ Yes | ✅ Yes | ✅ Yes |
| Compensation Scheme | Up to EUR 20,000 under CySEC ICF | Up to €20,000 under CySEC ICF | Up to GBP 85000 under FCA FSCS; Up to USD 1000000 Lloyds insurance (Mauritius entity) |
| Trading Costs | |||
| Min Spread | From 0.0 pips (Zero), From 0.8 pips (Ultra Low), From 1.6 pips (Standard/Micro) | From 0.0 pips (Raw), From 1.0 pips (Standard) | From 0.0 pips (Advantage), From 1.5 pips (Advantage Plus) |
| Commission | $3.50/lot/side (Zero), None (Standard/Micro/Ultra Low) | $3/lot/side (Raw), None (Standard) | $3.50/lot (Advantage), None (Advantage Plus) |
| Swap-Free (Islamic) | ✅ Yes | ✅ Yes | ✅ Yes |
| Inactivity Fee | $15 after 90 days inactive, then $5/month | None | $10/month after 3 months inactivity |
| Deposit/Withdrawal Fees | No deposit fees. No withdrawal fees (bank wire under $200 may incur fee) | No deposit fees. Bank withdrawal A$10 international. E-wallets free | Deposits free over $30. Withdrawals: Bank wire EUR 30, Cards EUR 2, FasaPay 0.5%, WebMoney 2% |
| Trading Conditions | |||
| Max Leverage | 1:1000 (Global), 1:30 (EU/AU retail) | 1:500 (Global), 1:30 (EU/AU retail) | 1:3000 (Mauritius), 1:400 (Kenya), 1:30 (UK retail) |
| Min Deposit | $5 (Standard/Micro/Ultra Low), $5 (Zero) | $100 | $50 (Edge), $200 (Advantage/Advantage Plus) |
| Execution Type | Market Maker | ECN | ECN |
| Stop Out Level | 50% (EU), 20% (Global) | 50% | 50% |
| Margin Call Level | 50% (EU), 100% (Global) | 100% | 80% |
| Instruments | 55+ Forex 1200+ Stocks 30 Indices 10 Commodities 5+ Metals 3 Energies 60+ Crypto | 70+ Forex 10000+ Stocks 12 Indices 3 Commodities 4 Metals 2 Energies 5 Crypto ETFs Bonds | 47 Forex 600+ Stocks 18 Indices 10 Commodities 3 Metals 4 Energies 17 Crypto ETFs |
| Currency Pairs | 55 | 70 | 47 |
| Min Lot Size | 0.01 | 0.01 | 0.01 |
| Platforms & Tools | |||
| Trading Platforms | MetaTrader 4 MetaTrader 5 | MetaTrader 4 MetaTrader 5 cTrader TradingView IRESS | MetaTrader 4 MetaTrader 5 |
| Mobile App | ✅ Yes | ✅ Yes | ✅ Yes |
| Copy Trading | ✅ Yes | ✅ Yes | ✅ Yes |
| Expert Advisors (EA) | ✅ Yes | ✅ Yes | ✅ Yes |
| VPS Hosting | ✅ Yes | ✅ Yes | ✅ Yes |
| API Access | ✅ Yes | ✅ Yes | ✅ Yes |
| Education | Webinars (23 languages) Video Tutorials Trading Academy XM Live Sessions Seminars | Webinars Video Tutorials Forex 101 Articles Trading Guides Podcast | Webinars Video Tutorials eBooks Beginner Guides Trading Articles Demo Accounts |
| Account & Support | |||
| Account Types | Micro Standard Ultra Low Zero Shares Islamic Demo | Standard Raw Islamic IRESS Demo | Edge Advantage Advantage Plus Islamic Demo |
| Payment Methods | Credit/Debit Cards (Visa Mastercard) Bank Wire Skrill Neteller UnionPay WebMoney Apple Pay Google Pay | Credit/Debit Cards Bank Wire PayPal Skrill Neteller UnionPay Crypto Apple Pay Google Pay | Credit/Debit Cards Bank Wire Skrill Neteller FasaPay WebMoney Perfect Money Google Pay |
| Withdrawal Speed | Same day (e-wallets), 2-5 days (cards/bank wire) | Same day (e-wallets), 1-2 days (cards), 3-5 days (bank wire) | Same day (e-wallets), 1-3 days (cards), 3-5 days (bank wire) |
| Support Hours | 24/5 Live Chat, Email, Phone | 24/7 Live Chat, Email, Phone | 24/5 Live Chat, Email, Phone |
XM
FP Markets
FXTM