Can I reach XM support 24/7, and where are their offices?
💡 Answer
Here's the company background for XM:
Headquarters: Cyprus
Founded: 2009
Customer Support: 24/5 Live Chat, Email, Phone
Contact details, office locations, and live chat support are on XM official website.
More FAQs about XM
- Which countries are banned from opening an account at XM?
- What should I know before opening an account at XM?
- What makes XM stand out from other forex brokers?
- How does XM support trader education and market research?
- How trustworthy is XM based on Trustpilot reviews?
- How do I fund my XM trading account?
- Can beginners use copy trading at XM to follow experienced traders?
- Does XM allow high-frequency trading and automated strategies?
- What is the minimum lot size at XM, and what instruments are offered?
- What account should I choose at XM as a beginner?
- Is there a web-based platform at XM, or do I need to download software?
- Does XM have a minimum deposit, and what account currencies are available?
- Can I get 1:500 leverage at XM, and what are the conditions?
- How are trading costs structured at XM across different account types?
- How trustworthy is XM from a regulatory standpoint, and what fund protections exist?
Guides Where XM Is Featured
- Best Copy Trading Forex Brokers in 2026
- Best DFSA-Regulated Forex Brokers in 2026
- Best Forex Brokers Accepting Google Pay in 2026
- Best Forex Brokers for Algeria in 2026
- Best Forex Brokers for Currency Trading in 2026
- Best Forex Brokers for Expert Advisors (EA Trading) in 2026
These guides include XM alongside other forex brokers, grouped by trading features, platforms, availability, and trader requirements.
XM vs Switch Markets vs BlackBull Markets - Forex Broker Comparison (June 2026)
Side-by-side comparison of XM vs Switch Markets vs BlackBull Markets. Quickly scan spreads, leverage, regulations, platforms, instruments, fees, trading conditions, payment options and account types to narrow down your forex broker shortlist. Data updated June 2026.
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XM
Global Multi-Asset Broker — Big and Fair
|
Switch Markets
Australian-Backed Multi-Asset CFD Broker With 1:1000 Leverage
|
BlackBull Markets
Trade with an award-winning True ECN broker
|
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|---|---|---|---|
| Overview | |||
| Trustpilot Rating | 0 | 4.6 | 4.7 |
| Trustpilot Reviews | 0 | 894 | 3,367 |
| Headquarters | Cyprus | Australia | New Zealand |
| Founded | 2009 | 2019 | 2014 |
| Best For | Beginners Education Low Deposit Copy Trading Day Trading Swing Trading News Trading Hedging Zero Spread No Commission Professional | Beginners Low Deposit High Leverage Low Spreads Scalping Algo Trading Copy Trading Day Trading Swing Trading News Trading Hedging Zero Spread No Commission Professional | Algo Trading Copy Trading Day Trading High Leverage Low Deposit Low Spreads Scalping Swing Trading News Trading Hedging Zero Spread No Commission Professional |
| Trust & Safety | |||
| Regulation | CySEC (Cyprus) ASIC (Australia) DFSA (Dubai) FSCA (South Africa) FSC (Belize) | VFSC (Vanuatu) FSA (St. Vincent and the Grenadines) | FMA (New Zealand) FSA (Seychelles) |
| Fund Segregation | ✅ Yes | ✅ Yes | ✅ Yes |
| Negative Balance Protection | ✅ Yes | ✅ Yes | ✅ Yes |
| Compensation Scheme | Up to EUR 20,000 under CySEC ICF | None (offshore entity). Client funds held in segregated accounts at tier-one banks. | FSCL (Financial Services Complaints Limited) dispute resolution scheme in New Zealand. No FSCS or ICF coverage. Seychelles entity has no investor compensation fund. |
| Trading Costs | |||
| Min Spread | From 0.0 pips (Zero), From 0.8 pips (Ultra Low), From 1.6 pips (Standard/Micro) | From 0.0 pips (Pro), From 1.4 pips (Standard) | 0.0 pips (Prime/Institutional), 0.8 pips (Standard) |
| Commission | $3.50/lot/side (Zero), None (Standard/Micro/Ultra Low) | $3.50/lot/side ($7 round turn) on Pro, None on Standard | $0 (Standard), $6/lot RT (Prime), $4/lot RT (Institutional) |
| Swap-Free (Islamic) | ✅ Yes | ✅ Yes | ✅ Yes |
| Inactivity Fee | $15 after 90 days inactive, then $5/month | None | None |
| Deposit/Withdrawal Fees | No deposit fees. No withdrawal fees (bank wire under $200 may incur fee) | No deposit or withdrawal fees charged by the broker. Most withdrawals processed within 1 business day. | Deposits free. Withdrawals $5 flat fee for bank wire and cards. E-wallet fees vary. |
| Trading Conditions | |||
| Max Leverage | 1:1000 (Global), 1:30 (EU/AU retail) | 1:1000 (Global) | 1:500 (Global) |
| Min Deposit | $5 (Standard/Micro/Ultra Low), $5 (Zero) | $50 | $0 (Standard/Prime), $20000 (Institutional) |
| Execution Type | Market Maker | STP | ECN |
| Stop Out Level | 50% (EU), 20% (Global) | 20% | 50% |
| Margin Call Level | 50% (EU), 100% (Global) | 50% | 70% |
| Instruments | 55+ Forex 1200+ Stocks 30 Indices 10 Commodities 5+ Metals 3 Energies 60+ Crypto | 65 Forex 1319+ Stocks 26 Indices 15 Commodities 2 Metals 2 Energies 41 Crypto | 70 Forex 1800+ Stocks 16 Indices 10 Commodities 9 Metals 3 Energies 20 Crypto ETFs Futures |
| Currency Pairs | 55 | 65 | 70 |
| Min Lot Size | 0.01 | 0.01 | 0.01 |
| Platforms & Tools | |||
| Trading Platforms | MetaTrader 4 MetaTrader 5 | MetaTrader 4 MetaTrader 5 | MetaTrader 4 MetaTrader 5 cTrader TradingView |
| Mobile App | ✅ Yes | ✅ Yes | ✅ Yes |
| Copy Trading | ✅ Yes | ✅ Yes | ✅ Yes |
| Expert Advisors (EA) | ✅ Yes | ✅ Yes | ✅ Yes |
| VPS Hosting | ✅ Yes | ✅ Yes | ✅ Yes |
| API Access | ✅ Yes | ❌ No | ✅ Yes |
| Education | Webinars (23 languages) Video Tutorials Trading Academy XM Live Sessions Seminars | Trading Academy Video Tutorials Trading Glossary Market News Economic Calendar Webinars | Video Tutorials Webinars Trading Academy eBooks Economic Calendar Market Analysis Podcasts Autochartist |
| Account & Support | |||
| Account Types | Micro Standard Ultra Low Zero Shares Islamic Demo | Standard Pro (Raw) Islamic PAMM Demo Micro | Standard Prime Institutional Islamic Demo |
| Payment Methods | Credit/Debit Cards (Visa Mastercard) Bank Wire Skrill Neteller UnionPay WebMoney Apple Pay Google Pay | Credit/Debit Cards (Visa Mastercard) Bank Wire Skrill Neteller FasaPay Perfect Money Crypto (Bitcoin) Globepay Paytrust Nganluong | Credit/Debit Cards (Visa Mastercard AMEX) Bank Wire Skrill Neteller UnionPay Crypto (Bitcoin Ethereum) FasaPay Apple Pay Google Pay |
| Withdrawal Speed | Same day (e-wallets), 2-5 days (cards/bank wire) | Same Day (most methods, processed within 1 business day) | 1-2 Days (e-wallets under 24 hours, bank wire 1-3 business days) |
| Support Hours | 24/5 Live Chat, Email, Phone | 24/5 Live Chat, Email, Phone (multilingual) | 24/5 Live Chat, Email, Phone, WhatsApp |
XM
Switch Markets
BlackBull Markets