Does FXTM offer live chat support, and when was the company founded?

💡 Answer

FXTM is headquartered in Mauritius and has been in operation since 2011.

How can I contact FXTM support?
24/5 Live Chat, Email, Phone

For direct access to customer support and company information, visit FXTM official website.

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FXTM vs ACY Securities vs BlackBull Markets - Forex Broker Comparison (July 2026)

Side-by-side comparison of FXTM vs ACY Securities vs BlackBull Markets. Quickly scan spreads, leverage, regulations, platforms, instruments, fees, trading conditions, payment options and account types to narrow down your forex broker shortlist. Data updated July 2026.

FXTM vs ACY Securities vs BlackBull Markets - Forex Broker Comparison (July 2026)
FXTM
Global Forex & CFD Broker with Ultra-High Leverage
Visit FXTM
ACY Securities
Ultra-Low Cost Australian ECN Broker
Visit ACY Securities
BlackBull Markets
Trade with an award-winning True ECN broker
Visit BlackBull Markets
Overview
Trustpilot Rating 2.5 4.4 4.7
Trustpilot Reviews 1,096 700 3,413
Headquarters Mauritius Australia New Zealand
Founded 2011 2011 2014
Best For High Leverage Low Spreads Beginners Education Copy Trading Swing Trading News Trading Hedging Zero Spread No Commission Professional Low Spreads Scalping Algo Trading Copy Trading Day Trading Education Beginners Swing Trading News Trading Hedging Zero Spread No Commission Professional Algo Trading Copy Trading Day Trading High Leverage Low Deposit Low Spreads Scalping Swing Trading News Trading Hedging Zero Spread No Commission Professional
Trust & Safety
Regulation FCA (UK) FSC (Mauritius) FSCA (South Africa) CMA (Kenya) SCA (UAE) ASIC (Australia) FSCA (South Africa) VFSC (Vanuatu) FMA (New Zealand) FSA (Seychelles)
Fund Segregation ✅ Yes ✅ Yes ✅ Yes
Negative Balance Protection ✅ Yes ✅ Yes ✅ Yes
Compensation Scheme Up to GBP 85000 under FCA FSCS; Up to USD 1000000 Lloyds insurance (Mauritius entity) Professional Indemnity Insurance up to AUD 2.5 million FSCL (Financial Services Complaints Limited) dispute resolution scheme in New Zealand. No FSCS or ICF coverage. Seychelles entity has no investor compensation fund.
Trading Costs
Min Spread From 0.0 pips (Advantage), From 1.5 pips (Advantage Plus) From 0.0 pips (ProZero), From 1.2 pips (Standard) 0.0 pips (Prime/Institutional), 0.8 pips (Standard)
Commission $3.50/lot (Advantage), None (Advantage Plus) $3.50/lot/side (ProZero), None (Standard) $0 (Standard), $6/lot RT (Prime), $4/lot RT (Institutional)
Swap-Free (Islamic) ✅ Yes ✅ Yes ✅ Yes
Inactivity Fee $10/month after 3 months inactivity None None
Deposit/Withdrawal Fees Deposits free over $30. Withdrawals: Bank wire EUR 30, Cards EUR 2, FasaPay 0.5%, WebMoney 2% No deposit fees. 5 free withdrawals/month, $25 per withdrawal after Deposits free. Withdrawals $5 flat fee for bank wire and cards. E-wallet fees vary.
Trading Conditions
Max Leverage 1:3000 (Mauritius), 1:400 (Kenya), 1:30 (UK retail) 1:500 (Global), 1:30 (AU retail) 1:500 (Global)
Min Deposit $50 (Edge), $200 (Advantage/Advantage Plus) $50 $0 (Standard/Prime), $20000 (Institutional)
Execution Type ECN ECN ECN
Stop Out Level 50% 30% 50%
Margin Call Level 80% 100% 70%
Instruments 47 Forex 600+ Stocks 18 Indices 10 Commodities 3 Metals 4 Energies 17 Crypto ETFs 62 Forex 1600+ Stocks 22 Indices 17 Commodities 5 Metals 3 Energies 20 Crypto ETFs 70 Forex 1800+ Stocks 16 Indices 10 Commodities 9 Metals 3 Energies 20 Crypto ETFs Futures
Currency Pairs 47 62 70
Min Lot Size 0.01 0.01 0.01
Platforms & Tools
Trading Platforms MetaTrader 4 MetaTrader 5 MetaTrader 4 MetaTrader 5 MetaTrader 4 MetaTrader 5 cTrader TradingView
Mobile App ✅ Yes ✅ Yes ✅ Yes
Copy Trading ✅ Yes ✅ Yes ✅ Yes
Expert Advisors (EA) ✅ Yes ✅ Yes ✅ Yes
VPS Hosting ✅ Yes ✅ Yes ✅ Yes
API Access ✅ Yes ✅ Yes ✅ Yes
Education Webinars Video Tutorials eBooks Beginner Guides Trading Articles Demo Accounts Video Tutorials Webinars eBooks Trading Academy Daily Market Analysis Trading Calculators Video Tutorials Webinars Trading Academy eBooks Economic Calendar Market Analysis Podcasts Autochartist
Account & Support
Account Types Edge Advantage Advantage Plus Islamic Demo Standard ProZero Islamic Demo Standard Prime Institutional Islamic Demo
Payment Methods Credit/Debit Cards Bank Wire Skrill Neteller FasaPay WebMoney Perfect Money Google Pay Credit/Debit Cards (Visa Mastercard) Bank Wire Skrill Neteller UnionPay Crypto (BTC USDT) Credit/Debit Cards (Visa Mastercard AMEX) Bank Wire Skrill Neteller UnionPay Crypto (Bitcoin Ethereum) FasaPay Apple Pay Google Pay
Withdrawal Speed Same day (e-wallets), 1-3 days (cards), 3-5 days (bank wire) Same day (e-wallets/crypto), 1-2 days (cards), 3-7 days (bank wire) 1-2 Days (e-wallets under 24 hours, bank wire 1-3 business days)
Support Hours 24/5 Live Chat, Email, Phone 24/5 Live Chat, Email, Phone 24/5 Live Chat, Email, Phone, WhatsApp
FXTM ACY Securities BlackBull Markets
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